This is the themed page of our clients’ feedback collections on our service of travel and transfers. Mild China is a leading tour operator and transfers & ticket booking service provider. For many years’ experiences and operations for our clients at home and abroad, we get innumerous testimonials from our clients who booked and enjoyed our service, which are specifically divided into two parts – the praises and the complaints. For the praises from our customers, they will be the great honors and glories as an important part of our history, and the powerful push to enhance our service quality. For the complaints, if they are objective and dependable, they will be the serious warning to us, and we will take more serious measures to correct the shortcomings and errors, and then enlarge our advantages and reputation in competition. The true complaints and kind-hearted suggestions will escort the further and sustainable development of Mild China. In summary, the client’s feedbacks are the great and useful comments of third parties on our services, and they are the important references to new clients when they are hesitating booking our service. We exhibit all the testimonials that our clients give us over here, and hope they are helpful to your booking.
Dear Raphael, Thanks for your fabulous arrangement of our 5 days Suzhou, Hangzhou and Shanghai trip, That is really great! I am deeply impressed by our guide's professional presentation and assistance, Peter Fu is quite accommodating to us, and also knowledgeable and hospitable. His words are funny too much, and the driver also gives us lots of help. (Read More)
It has been incredibly busy the past two weeks, but I wanted to write both you and Raphael to say thanks for such a great experience once again. Raphael has such incredible skills as an organizer and trip leader…he just makes everything so easy with his ability to anticipate potential problems. He is adaptable, relaxed, and proactive. Most important, he is just a good guy to spend time with. I'd follow him anywhere! Thanks(Read More)
Sorry for the late reply. I got back form china with pneumonia. So I have been sick for a few weeks. But everything is ok now.
Here is my feedback about our tour in Suzhou: * Mundu town : everybody loved the little town... and would have loved to spend more time there . Food and little restaurant was ok. * Bike tour: In principle it was ok. The problem was that one person of the group was really afraid to bike between the busses. So we were going very slow. I had hoped the bike tour would have be more on smaller roads on the countryside... (Read More)
Thank you for arranging the itinerary for our tour. The plans were well-thought through, and you really understood what we wanted. We had a good time at Suzhou and Hangzhou. In terms of accommodation, Suzhou Holiday Inn is better than we expected, with clean and spacious rooms. Hangzhou Courtyard by Marriott is great, living up to the Marriott reputation. Both hotels catered an international buffet spread, with a wide selection of food good for both the old and young.Our driver, Mr Zhang, is considerate and helpful. He stuck to the itinerary, and on top of that ... (Read More)